Custom domains

Organization owners and admins can serve an Achiral workspace from a branded hostname, such as ai.example.com, instead of only using {slug}.achiral.ai.

Manage the flow from the organization dashboard at https://{your-slug}.achiral.ai/organization/{your-slug}.

Availability

Custom domains are available on these plans:

• Rise
• Boost
• Scale
• Grow
• Expand
• Prime
• Elite
• Titan
• God

They are also available when white-labeling is explicitly enabled for the organization.

Add a domain

1. Open the organization dashboard.
2. Go to Settings → Advanced.
3. Enter the hostname you want to use.
4. Save the change.
5. Add the CNAME record shown in the dashboard at your DNS provider.
6. Run verification or wait for the dashboard to refresh the status.

The required DNS record is a CNAME:

Type	Name	Value
CNAME	Your custom hostname	{your-slug}.achiral.ai

Example:

Type	Name	Value
CNAME	ai.example.com	example.achiral.ai

Verification states

The dashboard shows the current state of the custom domain.

State	Meaning
Pending	Achiral is waiting for DNS or TLS verification.
Verifying	A verification check is in progress.
Active	DNS and TLS are ready.
Failed	Verification failed. Confirm the CNAME record and try again.

Remove a domain

1. Open Settings → Advanced.
2. Select Remove for the current custom domain.
3. Confirm the removal.
4. Remove the CNAME from your DNS provider when it is no longer needed.

Removal can take a short time to propagate through routing and caches.

Operational notes

Achiral manages the hosted custom-domain and TLS flow for the service.

If verification fails, confirm the DNS record shown in the dashboard and run verification again.